INVESTIGATING TOTAL QUALITY MANAGEMENT: THE CASE OF SMALL AND MEDIUM SIZE ENTERPRISES IN NORTHERN CYPRUS. Singaporean Journal of Business Economics and Management, [S. l.], v. 4, n. 5, p. 34–47, 2015. Disponível em: http://www.singaporeanjbem.com/index.php/SJBEM/article/view/415. Acesso em: 1 jul. 2026.