COMPREHENSIVE VIEW TO COSTUMER’S RELATION MANAGEMENT (CRM). Singaporean Journal of Business Economics and Management, [S. l.], v. 1, n. (6), p. 17–22, 2013. Disponível em: https://www.singaporeanjbem.com/index.php/SJBEM/article/view/44. Acesso em: 16 jul. 2026.