IDENTIFY EFFECTIVE FACTORS OF OUTSOURCING LINE - OPERATIONS IN SERVICE BRANCH OF THE AGRICULTURAL BANK. Singaporean Journal of Business Economics and Management, [S. l.], v. 1, n. (11), p. 133–142, 2013. Disponível em: https://www.singaporeanjbem.com/index.php/SJBEM/article/view/142. Acesso em: 16 jul. 2026.