HUMAN RESOURCES MANAGEMENT PRACTICES AND ISO CERTIFICATION IN SMES. Singaporean Journal of Business Economics and Management, [S. l.], v. 5, n. (6), p. 39–51, 2017. Disponível em: https://www.singaporeanjbem.com/index.php/SJBEM/article/view/348. Acesso em: 11 oct. 2026.