INVESTIGATING THE IMPACT OF SERVICE DELIVERY ON CONSUMER SATISFACTION: A CASE STUDY OF FORD - GAUTENG PROVINCE (REPUBLIC OF SOUTH AFRICA). Singaporean Journal of Business Economics and Management, [S. l.], v. 5, n. (8), p. 1–30, 2017. Disponível em: https://www.singaporeanjbem.com/index.php/SJBEM/article/view/359. Acesso em: 24 jun. 2026.