MOTIVATION IS A MEDIATING FACTOR BETWEEN JOB DESIGN AND JOB PERFORMANCE: CASE STUDY IN KOTA KINABALU POLYTECHNIC, MALAYSIA

Abstract

This research will observe the response of the lecturers of The Kota Kinabalu Polytechnic via the changes in job design after central administration of polytechnic upgrade the standard of education in Malaysia. The purpose of restructuring the job design is to improve job performance among employees. Two years after the change in job design, the researchers conducted a study to see whether the new job design has a positive relationship with job performance and whether motivation is a mediating factor. The researchers' uses quantitative method to analyze data obtained from questionnaires distributed to the selected sample. SPSS will be used to analyze these data. The researchers has developed a method in which the independent variable is job design (job enlargement, job rotation and job enrichment). Meanwhile motivation is taken as a mediating factor and job performance is taken as the dependent variable. The polytechnic has 245 lecturers and survey questionnaires were distributed to all of them, out of which 231 responded to the questionnaires distributed. The results from this questionnaire will be able to show how job design is affective in motivating job performance; these findings will provide an impact on the polytechnic administration as an indicator in making improvements to achieve the desired goal.