SURVEYING THE RELATIONSHIP BETWEEN GOOD GOVERNANCE AND SOCIAL RESPONSIBILITY IN ARDABIL MUNICIPALITY

Abstract

The main purpose of this study is surveying the relationship between Good Governance and social responsibility in Ardabil Municipality. The population of this study is all customers that receive services from Ardabil municipality. We determined the amount of the sample size with the used of Cochran sampling method which the statistical sample is 384, which have been selected through the simple random sampling method. To gathering of data, we used questionnaire according to UN-HABITAT report and social responsibility according to Rashid and Ibrahim (2002). Questionnaires reliability was estimated by calculating Cronbach's Alpha that is 0.766 for UN-HABITAT and is 0.873 forsocial responsibility. In order to analyze the data resulted from collected questionnaires deductive and descriptive statistical methods are used, and to display some statistical data we used column diagram and in deductive level to test the hypothesis of the research we used Pearson correlation. Findings there is a positive relationship between Good Governance dimensions (Efficiency, Equity, Participation, Transparency and Security) and Social responsibility at municipality of Ardabil.