COMPREHENSIVE VIEW TO COSTUMER'S RELATION MANAGEMENT (CRM)

Authors

  • Sajjad Rezaiee Gashti M.A Student of Commercial Management, Islamic Azad University. Rasht. Iran
  • Seyed Ahmad Hakem Zadeh M.A Student of Commercial Management, Islamic Azad University. Rasht. Iran
  • Naser Ashrafi M.A Student of Commercial Management, Islamic Azad University. Rasht. Iran
  • Houssein Farahvashi M.A Student of Commercial Management, Islamic Azad University. Rasht. Iran
  • Farshad Jelve Nia M.A Student of Commercial Management, Islamic Azad University. Rasht. Iran

Keywords:

Total quality management, Sales force automation, assurance quality company assets, organization

Abstract

In comprehensive view to costumer's relation management article afforded for better Understanding costumer relation management concept in import aspects explanation from aspects that is emphasizing costumer importance that can in organization ruin or progress very be effective. so for organizations can performing programs of costumer's relation management of their organizations in base a harmonic and integration strategy in this article explained.

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Published

2013-06-30

How to Cite

Gashti, S. R., Hakem Zadeh, S. A., Ashrafi, N., Farahvashi, H., & Jelve Nia, F. (2013). COMPREHENSIVE VIEW TO COSTUMER’S RELATION MANAGEMENT (CRM). Singaporean Journal of Business Economics and Management, 1((6), 17–22. Retrieved from https://www.singaporeanjbem.com/index.php/SJBEM/article/view/44

Issue

Vol. 1 No. (6)

Section

Articles

License

Copyright (c) 2013 Singaporean Journal of Business Economics and Management

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

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