IMPACT OF ORGANIZATIONAL CONTEXT ON PERFORMANCE EVALUATION PROCESS REACTION: A STUDY OF TELECOM SECTOR EMPLOYEES OF ISLAMABAD

Abstract

The present study scrutinizes the relationship among organizational context (job resource adequacy, co-worker relationship and organizational communication) and performance evaluation process reaction through moderation of procedural justice in the telecom sector of Islamabad, Pakistan. The cross sectional survey is conducted through adaptation of structured questionnaire as a primary source of data collection. A structured questionnaire was floated among 192 employees working in telecom sector. The study expands on applicable research in this region and stretches out the research in the Pakistani context. To test the hypotheses, multivariate analysis, descriptive statistics, correlation, factor analysis and linear regression is used to analyze the impact, Structured Equation Modeling (SEM) is used to identify multiple relationship effects. The structural model was assessed by using Smart PLS 2.0. The study reveals that reactions to performance evaluation process are positively and significant associated with the independent variables; job resource adequacy, organizational communication and co-worker relationship.